Job openings for Hotel Administrator in 917749

A Hotel Administrator Manager (often referred to as a Hotel General Manager or Operations Manager in some contexts) is a senior leadership role responsible for overseeing the daily operations, administration, and management of a hotel. This position ensures smooth functioning, guest satisfaction, and profitability while managing staff, budgets, and compliance with industry standards. The role blends administrative duties with operational oversight, typically in mid-to-large hotels, resorts, or hospitality chains.
Key Responsibilities
Operations Management: Supervise front-office activities, housekeeping, maintenance, food and beverage services, and guest services to maintain high standards of cleanliness, safety, and efficiency.
Staff Leadership: Hire, train, and manage teams, including scheduling, performance evaluations, and conflict resolution. This may involve overseeing departments like reception, concierge, and security.
Financial Oversight: Handle budgeting, forecasting, revenue management, and cost control. This includes analyzing occupancy rates, pricing strategies, and financial reports to optimize profitability.
Guest Relations: Ensure exceptional customer service, handle complaints, and implement loyalty programs. They may personally interact with VIP guests or resolve escalated issues.
Compliance and Administration: Maintain adherence to health, safety, and legal regulations (e.g., fire codes, data privacy). Oversee administrative tasks like record-keeping, inventory management, and vendor relations.
Strategic Planning: Develop and implement policies for marketing, sustainability, and expansion. Coordinate with external partners like travel agencies or event planners.
Crisis Management: Respond to emergencies, such as natural disasters or operational disruptions, ensuring business continuity.